Effective Date: October 9, 2026
At Endure Thermal Spa, we believe that taking care of yourself should come with peace of mind. Your privacy matters to us, and we are committed to handling the personal information you share with us responsibly and transparently.
This Privacy Policy explains how Endure Thermal Spa ("Endure," "we," "our," or "us") collects, uses, shares, and protects information when you visit our website, book services, purchase memberships, or communicate with our team.
Depending on how you interact with Endure, we may collect the following information:
Personal information: Name, email address, phone number, and contact information.
Booking information: Appointment dates, services booked, attendance history, and service preferences.
Membership and purchase information: Membership details, transaction history, and payment-related records.
Health and safety information: Information you voluntarily provide through wellness questionnaires, waivers, or communications that helps us assess service suitability and safety.
Website information: Device information, browser type, IP address, and website activity where collected through our website or its service providers.
Communication preferences: Your choices regarding appointment reminders, updates, and promotional communications.
We may use your information to:
Schedule, manage, and confirm appointments.
Process purchases, payments, and memberships.
Communicate important information about your appointments or account.
Respond to questions and provide customer support.
Send promotional offers, wellness education, and Endure updates when permitted by applicable law.
Maintain customer records and improve our services.
Help maintain a safe experience for guests and staff.
Protect our business, prevent fraud, and comply with legal obligations.
We aim to collect only the information reasonably necessary for these purposes.
Endure may use third-party service providers to help operate our website, booking system, membership platform, payment processing, and customer communications.
These providers may receive or process information necessary to deliver their services.
Payment information submitted through a third-party checkout or booking platform is subject to that provider's applicable security and privacy practices.
We may contact you by email or text message regarding appointments, scheduling changes, membership information, and other service-related matters.
We may also send educational content, business updates, and promotional offers as permitted by applicable law.
SMS Communications and Mobile Information
We collect and use phone numbers provided by customers to communicate about appointment confirmations, reminders, account updates, customer service, and, when customers have provided appropriate consent, promotional offers, wellness education, and marketing messages.
We do not sell, rent, or share mobile phone numbers with third parties or affiliates for their own marketing or promotional purposes. SMS opt-in information and consent are not shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
We may use trusted service providers to facilitate SMS communications on our behalf, solely for purposes of providing services to Endure.
Customers may opt out of marketing text messages at any time by replying STOP or by contacting us directly. For assistance, customers may reply HELP where supported or contact Endure at 701-428-1458.
Message frequency may vary. Message and data rates may apply.
You can unsubscribe from marketing emails by using the unsubscribe link provided in those messages.
Opting out of marketing communications does not necessarily prevent important transactional communications concerning active appointments, payments, or memberships.
We may share personal information with service providers performing functions on our behalf, including booking, payment processing, website hosting, customer communications, and technical support.
We may also disclose information when required by law, to protect the rights or safety of customers and staff, or in connection with a legitimate business transaction.
We do not authorize our service providers to use information for purposes unrelated to their services for Endure, except as permitted by their applicable agreements and law.
Mobile phone numbers and SMS consent information are subject to the additional restrictions described in Section 4 of this Policy.
We take reasonable administrative, technical, and operational measures intended to protect personal information from unauthorized access, misuse, alteration, or disclosure.
However, no internet-based platform or electronic storage system can be guaranteed completely secure.
We retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, meet legal obligations, and fulfill the purposes described in this Policy.
Retention periods may vary depending on the type of information and applicable requirements.
You may contact Endure to request access to, correction of, or deletion of personal information we maintain about you.
We will review and respond to requests in accordance with applicable law. Certain records may need to be retained for legal, accounting, transaction, or legitimate operational purposes.
You may also opt out of eligible marketing communications at any time.
Our website is not directed toward children under age 13, and we do not knowingly collect personal information directly from children under 13 through our website without any consent required by law.
If you believe a child has provided personal information improperly, please contact us.
Our website may contain links to external websites, booking platforms, or social media pages.
We are not responsible for the privacy practices of independently operated third-party websites. We encourage you to review their privacy policies.
We may update this Privacy Policy to reflect changes in our business practices, technology, or legal requirements.
Updates will be posted on this page with a revised effective date. Where required by law, we will provide additional notice or obtain consent.
For questions about this Privacy Policy or your personal information, please contact:
Endure Thermal Spa
4711 45th St S Suite 107
Fargo, North Dakota
Email: [email protected]
Phone: 701-428-1458
Website: www.endurethermalspa.com